Strongbow completed a network assessment for $200M in network spend and within three weeks identified 20% in short term savings potential.
Client Situation:
- Fortune 50 Healthcare services company with 10,000 branch locations
- Client wanted short-term savings (in fiscal year) and additional savings to help fund refresh for the substantial technical debt stemming from a large-scale branch network
- Additionally, service levels from third-party managed service providers did not meet expectations
Strongbow Approach:
- Developed comprehensive inventories for major telecom suppliers in order to perform a forensic audit validating contract compliance for all voice and data network services
- Additional efforts focused on identifying failed or missed disconnects, charges at non-client addresses and closed sites and other services no longer used or needed
Result:
- Through a thorough and rigorous review, Strongbow identified $7.5M in annual cost savings through numerous audit findings and optimization recommendations
- Despite global TEM implementation, roughly 15% of client’s telephony spend was inaccurate